Questions about the testing process

Q. When will Exam 70-240: Microsoft® Windows® 2000 Accelerated Exam for MCPs Certified on Microsoft® Windows NT® 4.0 be available?

A. Exam 70-240 will be released June 30, 2000, and be available worldwide through December 31, 2001.

Q. What is the duration of exam 70-240?

A. Four hours is the testing time allowed for 70-240.

Q. Four hours is an unusually long duration. Customers may be uncomfortable taking a single test for that length of time. What if a customer requests a break? What can we do to alleviate related customer satisfaction issues?

A. If customers request a break, inform them that a break will be allowed, but the testing clock will continue to run during the break. Please use discretion to protect exam security at all times, including during breaks. For example, candidates should not be allowed to take books, notes, cellular phones, or other questionable items that may help them cheat while away from the testing room. When possible, please accommodate customers' requests to help them be more comfortable during this lengthy exam, but never at the risk of exam security.

Q. What is Microsoft doing to encourage candidates to avoid waiting until the last few months to take exam 70-240?

A. Microsoft is working on promotions that would provide incentives to candidates to take the exam as early as possible. We are aware that capacity may be an issue and will continue working with testing centers to reduce problems.

Questions about the free voucher and eligibility

Q. How will free vouchers to take the accelerated exam be distributed?

A. Eligible candidates will receive an e-mail and see an announcement on the MCP Web site inviting them to order one free voucher to take the exam. Candidates will order a voucher using an online tool within the MCP secured Web site.

Q. Who is eligible to order a free voucher for the accelerated exam?

A. Passing the three Windows NT 4.0 exams (Exam 70-067: Implementing and Supporting Microsoft® Windows NT® Server 4.0, Exam 70-068: Implementing and Supporting Microsoft® Windows NT® Server 4.0 in the Enterprise, and Exam 70-073: Microsoft® Windows NT® Workstation 4.0) is a prerequisite to taking accelerated exam 70-240. Candidates who have passed all three Windows NT 4.0 exams are eligible to request one free voucher to take exam 70-240. Eligibility will be confirmed during the online voucher-ordering process.

Q. Are candidates allowed to request more than one free voucher?

A. The free voucher for exam 70-240 is limited to one per eligible candidate. To protect exam integrity, candidates will be allowed to take the accelerated exam one time only.

Q. If a candidate takes the exam using the free voucher and does not pass, does the candidate have the option to pay to take the exam a second time?

A. No. To protect exam integrity, candidates are allowed to take the accelerated exam one time only. Candidates who do not pass exam 70-240 will need to pass exams 70-210, 70-215, 70-216, and 70-217 as part of the requirements to upgrade their MSCE certification to Windows 2000.

Q. How will the voucher be delivered, and how long will it take?

A. Most candidates will receive an electronic voucher by e-mail within five days of placing an order online. Candidates in India will receive a hard-copy voucher by postal mail within three weeks.

Q. What if a candidate registers for exam 70-240 and then has to reschedule the appointment?

A. We have requested that candidates reschedule within 24 hours of their scheduled appointment time or the candidate will forfeit use of the voucher. The voucher will not be replaced.

Q. When does the voucher for exam 70-240 expire?

A. The voucher for the accelerated exam must be redeemed and the exam taken by December 31, 2001. Exam 70-240 will not be offered after that date.